Effective Date: 3/23/2026
Welcome to the website of HEAL Veterinary Hospital (“HEAL Veterinary Hospital,” “we,” “us,” or “our”). By accessing or using this website, you agree to these Terms of Service. If you do not agree, please do not use the website.
This website is provided for general informational purposes, appointment-related inquiries, and communication with HEAL Veterinary Hospital. You agree to use the website only for lawful purposes and in a way that does not infringe on the rights of others or interfere with the operation of the website.
HEAL Veterinary Hospital offers urgent care during regular business hours for appropriate non-life-threatening conditions. When HEAL Veterinary Hospital is closed, clients may have access to after-hours video telehealth consultations through VetTriage, a third-party provider, to help assess whether immediate in-person emergency care is necessary or whether home monitoring or follow-up with HEAL Veterinary Hospital may be appropriate. This website is not monitored for emergency or time-sensitive communications and should not be used to request immediate medical assistance. If your pet is experiencing a life-threatening emergency, please seek immediate care from the nearest emergency veterinary hospital. Use of website forms, email, or other online communications does not guarantee a real-time response. VetTriage services are subject to that provider’s availability, terms, and clinical judgment.
Content on this website is provided for general informational purposes only and is not a substitute for an in-person examination, diagnosis, or treatment plan. Use of this website, including submitting a contact form, appointment request, or general inquiry, does not by itself create a veterinarian-client-patient relationship. Any telemedicine or telehealth triage services offered by or through HEAL Veterinary Hospital are subject to separate availability, clinical judgment, and applicable law.
Submitting a form, request, or message through the website does not guarantee an appointment, treatment, prescription, refill, or response within any specific timeframe. Appointments and services are subject to availability and confirmation by HEAL Veterinary Hospital.
You are responsible for providing accurate and complete information when contacting us through the website.
HEAL Veterinary Hospital may offer telemedicine for established clients in appropriate cases, subject to veterinarian availability, professional judgment, and applicable law. Separate from HEAL Veterinary Hospital’s telemedicine services, HEAL Veterinary Hospital may partner with VetTriage to provide after-hours telehealth triage when the hospital is closed. These after-hours consultations are intended to help determine the appropriate next step in care and do not replace an in-person veterinary examination.
Pet travel requirements may vary by destination, airline, government authority, and timing. HEAL Veterinary Hospital may assist with examinations, certificates, and documentation, but you remain responsible for reviewing destination requirements, allowing enough lead time, and confirming final travel rules with the appropriate authorities and carriers. We do not guarantee approval of travel documents by any third party.
All content on this website, including text, graphics, logos, images, design elements, and other materials, is owned by or used with permission by HEAL Veterinary Hospital and is protected by applicable intellectual property laws. You may view and print website content for personal, non-commercial use only. You may not reproduce, distribute, modify, republish, or exploit website content without prior written permission.
This website may contain links to third-party websites or services for convenience. HEAL Veterinary Hospital does not control and is not responsible for third-party content, policies, availability, or practices. Accessing third-party sites is at your own risk.
We may update, suspend, or discontinue any part of the website at any time without notice. We do not guarantee that the website will always be available, error-free, secure, or free from harmful components.
This website and its content are provided “as is” and “as available” without warranties of any kind, either express or implied, to the fullest extent permitted by law. HEAL Veterinary Hospital does not warrant that the website will be uninterrupted, accurate, reliable, or suitable for any particular purpose.
To the fullest extent permitted by law, HEAL Veterinary Hospital shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to your use of, or inability to use, this website. This includes damages related to delays, errors, interruptions, data loss, third-party links, or reliance on website content.
You agree to indemnify and hold harmless HEAL Veterinary Hospital and its owners, employees, contractors, and affiliates from claims, damages, liabilities, and expenses arising out of your misuse of the website, your violation of these Terms of Service, or your violation of any rights of a third party.
These Terms of Service are governed by the laws of the State of New York, without regard to conflict of law principles. Any dispute arising out of or relating to the website or these Terms shall be resolved in the appropriate courts located in New York.
We may update these Terms of Service at any time. Any changes will be posted on this page with a revised Effective Date. Your continued use of the website after changes are posted means you accept the revised Terms.
If you have questions about these Terms of Service, please contact:
HEAL Veterinary Hospital
25 Jay St
Brooklyn, NY 11201
(929) 359-9297
info@healdumbo.vet